Privacy policy
Practical privacy information for agencies and freelancers using InstaRenewal.
Plain-English summary
InstaRenewal helps agencies and freelancers track renewal operations for client assets. We collect the account, workspace, client, asset, billing, email delivery, technical, and contact data needed to run that service.
What InstaRenewal does
InstaRenewal tracks domains, SSL certificates, hosting, plugin licenses, ownership, payment responsibility, access status, renewal notice contacts, reminder history, reports, and related operational notes.
Data we collect
We collect account data such as name, email, timezone, locale, login activity, and email verification status. We collect workspace settings such as company name, brand name, default currency, report footer, and notification preferences.
We collect client and asset data entered by users, including client names, contact details, asset names, domains, providers, expiry dates, ownership, payment status, access status, renewal notices, reports, and activity history. Billing data is handled by Polar. Email delivery data is handled through Resend. Contact form data includes name, email, company, topic, message, user agent, and a hashed IP value.
Data we do not collect
InstaRenewal is designed to track renewal operations, not to store passwords or secret credentials. Do not enter registrar passwords, hosting passwords, API secrets, or private keys into notes or asset fields.
How we use data
We use data to provide the dashboard, reminders, reports, authentication, billing, support, security controls, abuse prevention, operational monitoring, and product communication related to the service.
Processors
The service relies on hosting infrastructure, PostgreSQL and Redis infrastructure, Resend for transactional email, Polar for checkout and subscription billing, and optional OpenAI processing only if AI features are enabled. Analytics processing is limited to service operation, security, and product improvement.
Cookies and retention
We use an essential HTTP-only session cookie to keep users signed in. Contact submissions, audit logs, billing logs, email records, and product records are retained as needed for service operation, security, support, legal, tax, and abuse-prevention purposes. Public website analytics may be processed through Google Analytics and Microsoft Clarity to understand aggregate traffic, content performance, and website usability.
Rights, security, and processing location
Depending on your location, you may have rights to access, correct, export, or delete certain personal data. We use password hashing, HTTP-only sessions, tenant isolation, parameterized SQL, rate limits, audit logs, and access controls. Data may be processed internationally where our infrastructure and processors operate.
Contact
Questions about privacy can be sent through the contact page or to alerts@instarenewal.com. Last updated: June 27, 2026.